Frequently Asked Questions
Your guide to shopping with Tinye
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Which payment methods do you accept?
Tinye accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the time of checkout.
How should I care for my Tinye garments?
To maintain the quality of your clothing, we recommend following the specific care instructions on the inner label. Generally, washing in cold water and air drying is best for longevity.